E- Warranty

An e-warranty card eliminates the traditional paper manual warranty method and offers a warranty via online means. This method is also environmentally friendly. Besides, the warranty claim process becomes more straightforward for users at the time of claiming the warranty. The consumer won't have to look for the paper warranty card, which can be misplaced or damaged over time. Digital proof can free your customer from keeping the warranty papers during the warranty period and all the hassle that comes with it.

During the warranty claim process, the main person we deal with is the retailer, who might tamper with the terms and conditions of the product warranty scheme. A digital warranty aids the customers in directly connecting with the product manufacturers as well. A digital warranty allows the manufacturers to communicate with their end users directly but also for the customers, it is easier to claim a warranty.​

It is also possible for the end manufacturers to get their end user's data and details which can help while marketing a new product or gaining feedback.

During the warranty claim procedure, a consumer might want to claim a warranty from a different place from where he purchased the product. An e warranty solution helps to counter this problem as the warranty claim is possible via scanning a QR code, and the customer can directly communicate with the manufacturer and get an update on his device regarding the replacement of a product or the refund process. Even tracking the replaced product can be done through online tracking portals.​

CitiusTech gives you the right data strategies, integration expertise and cross-industry healthcare domain knowledge to build a scalable, adaptive and AI-driven connected health ecosystem that caters to your unique product, application and data needs.

We help build connected health ecosystems, compatible with disparate technologies and standards, with a strong focus on data security and privacy.

We enable healthcare organizations to achieve enterprise connectivity consumer devices, sensors and IoT / IoMT, through a range of services including application development, mobile health, Cloud enablement, Big Data processing and AI/ML leverage. We have deep experience in healthcare system integration with IoT and connected technologies and integration of disparate data sources (structured, semi-structured and unstructured).

Organizations implementing enterprise healthcare applications and core platforms face several integration challenges – including fragmented data sources, inadequate data standardization and secure connectivity to external devices and applications.

CitiusTech offers comprehensive technology solutions, consulting services and pre-built accelerators that help orchestrate application, device, and system integration, within a complex ecosystem. We have rich implementation and integration experience across leading EHR / EMRs, core administrative platforms, RCM, payment integrity solutions, patient portals and mobile health applications.

We also provide deep healthcare and technology consulting services that help organizations define integration roadmaps, optimize key processes, digitize workflows and provide end-to-end governance across integration programs.

We help you design and implement robust enterprise-wide API strategies that address complex application and data integration needs of a cloud-based, connected ecosystem. We have strong capabilities in API based integration of enterprise healthcare applications with internal systems as well as mobile and consumer applications, with a strong focus on security, scalability and high-quality user experience.

We leverage both partner APIs as well as custom developed APIs, for accelerated integration and seamless, secure data exchange between applications. We have built several SMART on FHIR based applications for real-time data exchange between EHRs and mobile health applications. We have deep experience with leading API integration platforms such as Apigee, MuleSoft, Akana and Azure API Management.