Trusted by 1000+ Brands in India

Seamless Digital Warranty.
Secure Product Registration.
Automate Claims & Support.

VCQRU empowers brands with a secure Digital E-Warranty Platform using QR-based activation, automated claim validation, customer onboarding, and centralized warranty tracking—reducing paperwork, fraud, and service delays.

Video Thumbnail
mahindra
patanjali
swaraj
tomahawk
wellversed
hpl
golden-bullet
flora
fitfleet
daps
bsc-paints
mahindra
patanjali
swaraj
tomahawk
wellversed
hpl
golden-bullet
flora
fitfleet
daps
bsc-paints
Loyalty Industry Challenge

Why Loyalty Matters for Indian Brands

Indian businesses face increasing competition, low retention, and disengaged channel partners — making loyalty programs a critical growth driver.

3X

Better Partner Participation

Reward-based programs significantly increase engagement from painters, plumbers, mechanics, and retailers.

50%

Higher Repeat Purchases

Scan-to-earn, cashback and gamified rewards drive returning customers and long-term loyalty.

2.5X

Growth in Brand Loyalty

Reward points, referral bonuses and tier-based incentives strengthen brand preference.

Industries Benefiting from Digital E-Warranty

  • Consumer Electronics

    Smartphones, accessories and gadgets require seamless product registration and warranty automation.

  • Home Appliances

    Brands offering ACs, refrigerators, washing machines and kitchen appliances benefit from digital warranty verification.

  • Automotive & Spare Parts

    Digital E-Warranty ensures authenticity, reduces claims fraud and improves after-sales service tracking.

  • HVAC & Energy Systems

    Products like air conditioners, solar systems and power solutions need digital warranty lifecycle tracking.

  • Industrial Equipment

    Machinery, tools and heavy equipment require structured warranty history and service record automation.

  • Telecommunication Products

    Routers, IoT devices and network hardware need reliable digital warranty tracking and authentication.

Business Risks Without Digital E-Warranty

High Service Cost

Manual warranty tracking increases claim handling cost, frauds and operational delays.

Poor Customer Experience

Lost invoices and lengthy verification lead to customer frustration and negative brand perception.

Unverified Warranty Claims

Paper-based warranties make it difficult to validate genuine claims and prevent misuse.

Weak Service Network Alignment

Lack of centralized warranty records causes miscommunication between brand and service centers.

No Regulatory Compliance

Brands without digital warranty trails risk audit failures, missing records and compliance issues.

Declining Customer Loyalty

Without digital support, customers switch to brands offering smoother warranty and after-sales service.

Digital Warranty Drives Customer Trust

Brands grow faster when warranty claims are effortless, secure and transparent — digital e-warranty makes after-sales service seamless.

Supply Chain Modernization Opportunity

The Visibility Gap in Global Logistics

Businesses face growing challenges such as product diversion, counterfeiting, shipment tampering, and lack of real-time tracking — making digital Track & Trace adoption essential for secure supply chain control.

1

Unique Product Serialization

Every product receives a globally unique serialized identity — enabling authentication, traceability, and end-to-end supply chain transparency.

Secure Serialization

Tamper-proof product identity

Digital Product Identity

QR/NFC based verification

Anti-Counterfeit Protection

Prevents duplication and fake supply

2

Secure Smart Label Printing

Smart labels are printed using encrypted QR, RFID, NFC, hologram-enabled technologies — ensuring authentication and traceability across logistics touchpoints.

Traceability QR
Secure Hologram
RFID/NFC Tags
Stealth Security Layer
UV Security Print
Tamper-Evident Material

3

Supply Chain Network Onboarding

Distributors, logistics teams, warehouse staff, retailers and field partners are onboarded to a unified Track & Trace ecosystem.

Role-Based Access

Controlled user authentication

Digital Verification

Secure identity onboarding

Track & Trace Enablement

Activate product tracking workflows

Warehouse & Retail Mapping

Shipment journey mapping

Custom Workflow Rules

Route, region & batch configuration

App & API Integration

Works with ERP, SAP, CRM & logistics tools

4

Shipment Scanning & Movement Tracking

Every scan updates product location, owner, batch status and journey checkpoints — ensuring tamper-proof movement across supply chain stages.

Scan & Track

Checkpoint scan validation

Web Dashboard

Track shipment progress

Mobile Tracking

Live location updates

WhatsApp Alerts

Tamper & delay notifications

Offline Access

USSD & SMS tracking support

5

Authentication & Verification Status

Real-time scan results determine whether the shipment or product is genuine, duplicated, tampered, diverted, or flagged for inspection.

VERIFIED

Authentic and authorized product

FAKE / INVALID

Unregistered or counterfeit product

DUPLICATE CODE

Code already scanned elsewhere

TRACK HISTORY

View scan logs, checkpoints & movement path

PRODUCT DETAILS

Batch info, expiry, shipment details

GEO-LOCATION

Location and movement verification

6

Supply Chain Control Tower

A centralized Track & Trace command center helps brands monitor product movement, identify anomalies, detect theft, and control the complete supply chain lifecycle.

Live Inventory Mapping

Monitor stock at every node

Route Monitoring

Track expected vs. actual routes

Tamper Alerts

Flags suspicious movement or access

Partner Activity Governance

Monitor distributor & logistics performance

Risk Zone Identification

Identify hotspots for fraud or diversion

Real-Time Visibility

Instant data for decision making

7

Supply Chain Intelligence & Predictive Analytics

Powerful analytics help detect product diversion, shipment delays, counterfeit patterns, and optimize logistics performance using predictive models.

Movement Reports
  • Location-wise shipment tracking
  • Route deviation and delay reporting
  • Product and batch-based logistics insights
Advanced Supply Chain Intelligence
  • Counterfeit or unauthorized scan detection
  • Distributor and logistics fraud monitoring
  • Predictive risk forecasting using AI
Industry-Wise E-Warranty Solutions

Digital E-Warranty for Major Industries

Our intelligent warranty automation system is customized based on product lifecycle, distribution network, and service models—ensuring seamless customer experience and fraud-free claims handling.

Industry Challenge
  • High warranty fraud & duplicate claims
  • Lost invoices & unregistered customers
  • No real-time activation tracking
  • Lack of customer service visibility
  • Manual record-keeping & delays
Our E-Warranty Solution
  • QR-based warranty activation
  • Auto invoice upload & registration
  • Real-time claim validation
  • Customer & device lifecycle tracking
  • Integration with app, WhatsApp & web
Industry Challenge
  • Misplaced paper-based warranties
  • High volume installation tracking
  • Delayed service approvals
  • Lack of warranty expiry reminders
  • No unified service history
Our E-Warranty Solution
  • QR-enabled onboarding at installation
  • Mobile warranty vault
  • Auto reminders & AMC renewal
  • Centralized warranty lifecycle records
  • Technician-verified activation
Industry Challenge
  • Fake spare parts entering the market
  • Mechanics unaware of genuine parts warranty
  • Difficult tracking of serial numbers
  • No real-time ownership validation
Our E-Warranty Solution
  • QR-based spare part authenticity check
  • Mechanic installation verification
  • Traceability through warranty lifecycle
  • OEM insights & claim automation
Industry Challenge
  • Long product lifecycle increases fraud risk
  • Manual activation during installation
  • No AMC or service tracking
Our E-Warranty Solution
  • Technician-based warranty validation
  • AMC renewal reminders
  • Full service history tracking
Industry Challenge
  • Complex warranty terms
  • Multiple service vendors
  • Manual claim approval delays
Our E-Warranty Solution
  • Digital contract-based warranty model
  • Multi-service vendor access portal
  • Auto validation & approval workflows

Don’t See Your Product Category?

We develop tailored digital warranty and product authentication solutions for any industry — tell us your product type, service cycle, and business workflow.

Measurable Growth

Business Impact & Warranty ROI

Brands using our digital e-warranty platform experience reduced claim fraud, higher post-purchase engagement, improved service efficiency, and stronger customer trust.

50–80%

Faster Claim Processing

Digital verification reduces manual review time and eliminates paperwork delays.

20–40%

Repeat Customer Growth

Warranty reminders and service follow-ups encourage brand repurchase.

100%

Post-Purchase Visibility

Track activations, claim patterns, and customer interactions in real time.

60–90%

Fraud & Duplicate Claim Reduction

Digital authentication prevents fake entries, repeated claims & warranty misuse.

Real-Time

Customer Intelligence

Meaningful data from every activation, claim, and service journey.

10–25%

Revenue Boost

Better ownership experience results in stronger brand loyalty and upsell conversions.

Warranty ROI That Scales

Brands achieve ROI 3X to 8X with our digital warranty automation and lifecycle management platform.

3–5X

Consumer Electronics

4–7X

Home Appliances & Smart Devices

6–8X

Automotive, EV & Service Ecosystem

Our Awards And Recognitions

Honoring Achievements: Our Recent Awards And Recognitions

  • ASPA
  • DBS_Cert
  • ISO90012015
  • ISO270012022
  • MSME
  • StartupIndia
Common Questions

Frequently Asked Questions

Everything you need to know about launching and managing a digital e-warranty ecosystem.

Our digital e-warranty platform replaces manual paper warranties with secure QR/NFC-based registration, claim management, customer validation, and automated after-sales workflows.

Customers scan the QR code on the product or packaging using a mobile camera or WhatsApp. The system verifies product authenticity and instantly registers the warranty with customer details, location, and purchase date.

Yes. Brands can configure warranty terms by model, product type, service region, dealer hierarchy, or lifecycle rules — including replacement, repair, return, or extended warranty options.

Most brands go live within 7–14 days depending on product catalogue size, service workflows, QR/NFC printing integration, and warranty automation requirements.

  • AI-driven fraud detection for duplicate and false claims
  • QR, NFC, RFID & blockchain-secured product authentication
  • WhatsApp-based registration + multilingual customer support
  • End-to-end automation: activation, claim, approval & tracking
  • OEM, dealer & service-center dashboard with real-time insights