Common Questions
Frequently Asked Questions
Everything you need to know about implementing and scaling a secure Track & Trace
ecosystem.
01 What is a track and trace
solution in supply chain management?
A track and trace solution is a digital system that monitors product movement from
manufacturing to the final customer using technologies like QR codes, RFID, GPS
tracking, and serialization. It provides real-time visibility across the supply
chain.
02 How does track and trace
help prevent counterfeit products?
Track and trace assigns a unique identity to every product and verifies it during
each scan in the supply chain. If a duplicate or unauthorized product appears, the
system alerts the brand immediately.
03 What technologies are
used in modern track and trace systems?
Modern systems use: Serialized QR codes, NFC / RFID tags, GPS shipment tracking,
Blockchain-based verification, and IoT monitoring sensors. These technologies ensure
secure product authentication and tracking.
04 What is product
serialization in track and trace?
Product serialization is the process of assigning a unique digital code to each
product unit or batch, enabling businesses to track and verify it throughout the
supply chain lifecycle.
05 Which industries need
track and trace solutions the most?
Industries that benefit the most include: Pharmaceuticals, FMCG, Automotive spare
parts, Electronics, Agro products, and Manufacturing goods. These sectors require
traceability to prevent diversion and counterfeit risks.
06 How does track and trace
improve supply chain visibility?
It records every scan event across warehouses, distributors, and retailers, giving
brands real-time insights into product location, ownership, and movement.
07 Can track and trace
detect product diversion or grey market sales?
Yes. The system uses geo-tracking and distribution monitoring to detect when
products are sold outside authorized regions or channels.
08 How long does it take to
implement a track and trace system?
Most implementations take around 10-25 days, depending on integration requirements,
serialization volume, and supply chain complexity.
09 What is the difference
between track and trace and anti-counterfeit solutions?
Track and trace focuses on monitoring product movement across the supply chain,
while anti-counterfeit solutions verify product authenticity. When combined, they
provide complete brand protection.
10 How can manufacturers
monitor shipments in real time?
Manufacturers can use GPS tracking, scanning checkpoints, and logistics dashboards
to monitor shipments and receive alerts for delays, tampering, or route changes.
11 Can track and trace help
with product recalls?
Yes. Since each batch or unit is digitally tracked, companies can quickly identify
affected products and manage recalls efficiently.
12 How does track and trace
help improve business efficiency?
It reduces manual tracking, improves logistics coordination, and provides actionable
data to optimize distribution and inventory management.
13 What data does a track
and trace system capture?
It captures: Product ID and batch number, Location and scan time, Distributor or
retailer details, Shipment route information, and Product status and ownership.
14 Can track and trace
integrate with loyalty or warranty systems?
Yes. Many modern platforms integrate track & trace with customer loyalty
programs, e-warranty systems, and authentication solutions to create a complete
product lifecycle management system.
15 What ROI can businesses
expect from track and trace solutions?
Businesses can achieve improved distribution control, reduced counterfeiting, faster
logistics operations, and better operational efficiency through digital traceability
systems.
16 What is supply chain
traceability and why is it important?
Supply chain traceability is the ability to track products from manufacturing to end
users. It is important for preventing counterfeiting, reducing losses, and improving
transparency.
17 How much does track and
trace software cost in India?
The cost depends on scale, but typically includes per-code pricing, platform
subscription, and integration costs, making it flexible for different business
sizes.
18 How long does it take to
implement a track and trace solution?
Most solutions can be deployed within 2-4 weeks, depending on customization and
production line integration.
19 Can track and trace
systems be combined with loyalty programs?
Yes. A single QR code can enable product tracking, authentication, and customer
rewards, improving both engagement and control.
20 Why are QR code-based
track and trace systems trending in India?
Because they are cost-effective, scalable, easy to implement, and accessible via
smartphones, making them ideal for large-scale manufacturing.
