COMMON QUESTIONS
Frequently
Asked Questions
Everything you need to know about implementing our anti-counterfeit solution for FMCG products.
01 How long does implementation take?
Implementation usually takes 4–6 weeks from contract signing to full deployment. This includes QR/smart label design, system integration, production line setup, and team training. Dedicated project managers ensure a smooth rollout with minimal disruption.
02 What is the cost structure for FMCG products?
Costs start from ₹0.10 to ₹2 per unit depending on label type, packaging volume, and security features. For mass-market FMCG products, we offer highly cost-effective solutions. ROI is typically achieved within 3-6 months through reduced counterfeit losses.
03 Can it integrate with our existing ERP system?
Yes. Our platform integrates with SAP, Oracle, Zoho, Salesforce, Tally, Shopify, WooCommerce and other ERPs/CRMs using secure APIs for seamless data exchange and inventory reconciliation.
04 How do customers verify products?
Customers can verify in 3 simple ways: 1) Scan QR code with smartphone camera, 2) Send code via WhatsApp bot, 3) Visit brand verification web portal. Instant results display whether the item is genuine, duplicate, fake, or previously scanned.
05 What happens when a counterfeit is detected?
When a counterfeit scan occurs, brands receive instant alerts along with location, pincode, device details, and duplicate attempt timestamps. This enables real-time market investigation, distributor tracing, and quick enforcement.
06 How to stop duplicate products in India?
To stop duplicate products, brands implement serialized dual-QR codes and smart tamper-proof labels on every unit. Distributors, retailers, and end-consumers authenticate products upon arrival, while automated analytics detect duplicate scan bursts across unexpected geographic territories.
07 What is the best anti-counterfeit solution for FMCG brands?
The most effective solution for FMCG is a high-speed QR-based authentication system combined with real-time supply chain track-and-trace. It enables unit-level monitoring from factory floor to retail shelf, preventing packaging refills, illicit diversion, and fake copies.
08 Will it slow down our production line?
No slowdown at all. Our industrial high-speed applicator and printing systems support line speeds up to 600 products per minute with 99.9% read rates, integrating seamlessly into existing conveyor, bottling, and cartoning lines.